The numbers you decide on. The papers you sign.
There are two of us: a lawyer, notary and sworn translator, and a systems engineer with more than twenty years in operations and experience in business intelligence. That is the entire firm, and it is deliberate.
- Contacts this month
- 128,396
- Service level
- 86.5 %
- Cost per contact
- Q 9.38
Example operation · 200 agents · 3 campaigns · 6 teams · last 30 days
Open the demonstrationThe two expensive problems travel together
Management asks for one number and three versions arrive, each assembled by hand by someone different. Nobody knows which one is right, so the meeting is spent arguing about the figure instead of the decision.
That same quarter, the company signs an English-language contract nobody read with legal judgment, or files a dossier whose translation delays a registration that was already paid for.
Two different problems, one root: information nobody owns. They are almost always handled separately, by two vendors who never speak to each other.
Two practices, six verticals, one contact
Each practice is led by the person who does the work. There is no account layer between you and the person writing the query.
Practice A · Technology and operations
- A1Reporting and business intelligence
Dashboards wired to the source, one definition per metric, management reporting that assembles itself.
- A2Process optimisation
Redesign first, automate second, and measure both ends.
- A3Business continuity and disaster recovery
How long each process survives without a system, and who does what the morning it happens.
- A4Applied artificial intelligence
Document classification, summarisation, quality evaluation, internal assistants. And where it does not belong.
Practice B · Legal and documentary
- B1Sworn translation, corporate translation and language audit
Legal validity, with a lawyer's reading of what the text says in the other language.
- B2Outside legal counsel
Contract review, service-level definition, entity structuring and notarial services.
What turns up when you open the file
A dossier that gets sent out for translation usually has a badly drafted contract inside it. A contract review ends in the question of where the data lives that the contract obliges you to report. A dashboard project turns up service-level clauses nobody has read since signing.
When the data vendor and the legal vendor are different companies, neither one raises a hand. It is not their scope. Here it is, because the same firm sees both.
House rule: every deliverable closes with a short note on the next thing we found. We do not charge for pointing it out.
No client logos here. Working demonstrations.
This firm is new, and the work behind it was done under confidentiality agreements. For both reasons you will not find a single logo, testimonial or figure attributed to a company on this site. We are not going to invent them.
What you can do is handle the work. We built three pieces on synthetic data, labelled as such, that show how what we deliver looks and behaves.
The three demonstrations
Four ways to engage, no rate card
Fixed-scope project when the scope can be written down. Monthly retainer for live reporting, support and continuous change. Hybrid when implementation is a project and what follows is maintenance.
Plus a bounded initial diagnostic, priced low and stated up front, credited against the project if you go ahead.
Frequently asked questions
How long has the firm existed?
Not long: it is being set up now. What is not new are the two partners, which is why the cases on this site say whose work they are instead of attributing them to the firm. Each partner's credentials are on the about page and can be checked one by one.
Why are there no client logos?
Two reasons: the partners' earlier work is covered by confidentiality agreements, and the firm has no clients of its own to show yet. Cases are told by the problem and by what got built, with nothing that would let you identify anyone.
Are you two people or a firm with a team?
Two partners who do the work. When a project needs more hands we hire them and say who does what. There is no invented org chart.
Do you work with companies outside Guatemala?
Yes. The firm is remote by design and invoices foreign clients in dollars. Sworn translation is signed under Guatemalan authorisation.
Can I engage only one of the two practices?
Yes. The cross-sell is a consequence, not a requirement.
What happens to my data?
If your company has regulatory requirements, deployment happens inside your own cloud and the data never leaves your house. We charge to design, implement and administer it.
Twenty minutes to find out if it is worth it
The diagnostic is a twenty-minute conversation about what gets measured today, who assembles the report and how long it takes. No sales deck, no obligation to continue.