Reporting and business intelligence
Dashboards wired to the source, one definition per metric.
Practice A
What gets measured, by whom, how long
Four verticals that open with the same question. The answer is almost always that one person assembles it by hand, and that it takes longer than anyone wants to say out loud.
Who leads the practice
- Led by
- Ricardo Giorgis
- Education
- Systems engineering · Master's in Big Data
- Track record
- More than twenty years
- Fields
- Business intelligence · Workforce planning · Operations
- Tools
- SQL Server · Power BI · Microsoft Fabric · Power Automate · Python
- Verticals
- Four
This practice is led by Ricardo Giorgis: systems engineer with a master's in Big Data and more than twenty years in financial services and contact centre operations. He has worked in workforce planning, reporting and business intelligence since 2008, with international collaboration experience.
There is no account layer between you and the person doing the work. Whoever takes the requirement is whoever writes the query.
The four verticals
Process optimisation
Redesign before automating, and measure both ends.
Business continuity and disaster recovery
How long each process survives down, and who does what that day.
Applied artificial intelligence
Where it earns its keep, and where it only adds risk.